Frequently Asked Questions

Answers To Some Frequently Asked Questions

When your furnace quits on a freezing night or your AC fails during a heat wave, you need a neighbor you can trust. For nearly 30 years, Forquer Heating & Air Conditioning has been that neighbor for families throughout Cleveland, Akron, Canton, and North Canton.

Residential Heating

Furnace Installation FAQs

How much does a new furnace installation cost?

Furnace installation typically ranges from $3,000-$7,000 depending on size, efficiency, and existing ductwork. We provide free estimates with multiple efficiency options to fit your budget.

How long does furnace installation take?

What brands do you install?

Do you offer financing for new furnaces?

Furnace Repair FAQs

Do you repair furnaces you didn't install?

Yes, we repair all furnace makes and models regardless of who installed them—gas, oil, electric, and propane systems.

What are signs my furnace needs repair?

How quickly can you repair my furnace?

How much do furnace repairs cost?

Furnace Replacement FAQs

When should I replace instead of repair my furnace?

Consider replacement if your furnace is over 15-20 years old, needs frequent repairs, or repair costs exceed 50% of replacement value.

Will a new furnace lower my heating bills?

Can you replace my furnace in winter?

What size furnace do I need?

Heat Pump Installation FAQs

Are heat pumps good for Ohio weather?

Modern heat pumps work efficiently even in Northeast Ohio winters, providing heating and cooling from one system with lower operating costs.

How much does heat pump installation cost?

Can a heat pump replace both my furnace and AC?

Heat Pump Repair FAQs

Why is my heat pump running constantly?

Heat pumps run longer than furnaces by design, but constant operation may indicate low refrigerant, dirty filters, or thermostat issues. We'll diagnose the actual cause.

Do you repair all heat pump brands?

Why is my heat pump blowing cold air in heat mode?

Heat Pump Replacement FAQs

How long do heat pumps last?

Heat pumps typically last 10-15 years with proper maintenance. Consider replacement if yours needs frequent repairs or can't maintain comfort.

What efficiency rating should I choose?

Can I get rebates for a new heat pump?

Residential Air Conditioning FAQs

AC Installation FAQs

When's the best time to install a new AC?

Spring and fall offer best pricing and availability, but we install year-round. Don't wait for failure—plan replacement before emergency need.

How long does AC installation take?

What's included in AC installation?

AC Repair FAQs

Why is my AC freezing up?

Common causes include dirty filters, low refrigerant, or blocked airflow. Turn off the system to thaw and call for service to prevent compressor damage.

Can you add refrigerant to my AC?

Do you offer emergency AC repair?

Why is my AC running but not cooling?

AC Replacement FAQs

How do I know it's time to replace my AC?

Replace if your AC is over 10-15 years old, needs frequent repairs, uses R-22 refrigerant, or energy bills keep climbing despite maintenance.

Will a new AC really lower my bills?

What size AC do I need?

Commercial FAQs

Commercial HVAC FAQs

Do you service all types of commercial buildings?

Yes, we service offices, retail stores, restaurants, warehouses, and all commercial properties throughout Northeast Ohio.

Can you minimize disruption to our business?

Do you offer commercial maintenance contracts?

How fast can you respond to commercial emergencies?

Do you work with property management companies?

Commercial Refrigeration FAQs

What happens if our walk-in cooler fails?

We respond immediately to refrigeration emergencies. Our technicians carry common parts to restore cooling quickly and protect your inventory.

Do you service all refrigeration brands?

How often should commercial refrigeration be serviced?

Can you help with health department compliance?

Do you offer emergency refrigeration service?

View Our Service Pass Membership DEAL

Join the Forquer Service Pass for $14.95/month—get two annual tune-ups, priority service, 15% off repairs, and no overtime fees. Keep your HVAC reliable year-round while saving money on every service call.

Hear Why Homeowners Trust Forquer

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No UpSells

Only recommend what you actually need

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Same-Day Service

Most repairs completed in the first visit

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Upfront Pricing

Written estimates with no surprises

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Repair-First

Fix when possible, replace only when necessary

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29 Years Local

Family-owned and operated in Northeast Ohio since 1996

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Respectful Services

Shoe covers, pet-aware, clean work left as it was found