Frequently Asked Questions
Answers To Some Frequently Asked Questions
When your furnace quits on a freezing night or your AC fails during a heat wave, you need a neighbor you can trust. For nearly 30 years, Forquer Heating & Air Conditioning has been that neighbor for families throughout Cleveland, Akron, Canton, and North Canton.
Residential Heating
Furnace Installation FAQs
Most residential furnace installations are completed in 4-8 hours. We protect your home throughout the process and clean up completely when finished.
As a Carrier authorized dealer, we install all major furnace brands. We'll recommend the best option based on your home's needs and budget, not sales quotas.
Yes, we offer flexible financing with approved credit. Multiple payment plans let you spread costs over time while enjoying immediate comfort and energy savings.
Furnace Repair FAQs
Yes, we repair all furnace makes and models regardless of who installed them—gas, oil, electric, and propane systems.
Strange noises, no heat, short cycling, yellow pilot flame, unusual smells, or rising energy bills all indicate repair needs. Don't wait—small problems become expensive fast.
We offer 24/7 emergency service with same-day repairs. Most fixes are completed on the first visit thanks to our stocked service trucks.
Furnace Replacement FAQs
Consider replacement if your furnace is over 15-20 years old, needs frequent repairs, or repair costs exceed 50% of replacement value.
Yes, modern high-efficiency furnaces can reduce heating costs by 20-30% compared to older models, with better comfort and reliability.
Absolutely. We stock common furnace models and can typically complete emergency replacements within 24-48 hours, even during cold snaps.
Proper sizing requires load calculations based on square footage, insulation, and windows. We ensure correct sizing—no overselling or undersizing.
Heat Pump Installation FAQs
Modern heat pumps work efficiently even in Northeast Ohio winters, providing heating and cooling from one system with lower operating costs.
Yes, heat pumps provide complete home comfort year-round. They're especially cost-effective when replacing both systems simultaneously.
Heat Pump Repair FAQs
Yes, we service all heat pump makes and models with factory-trained technicians who understand these dual-purpose systems.
Heat Pump Replacement FAQs
Heat pumps typically last 10-15 years with proper maintenance. Consider replacement if yours needs frequent repairs or can't maintain comfort.
We recommend 15-18 SEER for most Ohio homes, balancing efficiency with cost. Higher ratings save more but cost more upfront.
Yes, energy-efficient heat pumps often qualify for utility rebates and tax credits. We'll help you navigate available incentives.
Residential Air Conditioning FAQs
AC Installation FAQs
Spring and fall offer best pricing and availability, but we install year-round. Don't wait for failure—plan replacement before emergency need.
Most AC installations complete in 4-6 hours. We'll provide a time estimate and protect your property throughout installation.
Complete installation includes removing old equipment, installing new AC, testing operation, and cleanup. We also haul away your old unit.
AC Repair FAQs
Common causes include dirty filters, low refrigerant, or blocked airflow. Turn off the system to thaw and call for service to prevent compressor damage.
Yes, but we first fix the leak—AC systems don't consume refrigerant. Simply adding more without repair wastes money and harms the environment.
Yes, we provide 24/7 emergency AC repair throughout Northeast Ohio. We understand that AC failure during heat waves is an emergency.
Could be thermostat issues, frozen coils, compressor problems, or low refrigerant. We'll diagnose the real problem and fix it right.
AC Replacement FAQs
Replace if your AC is over 10-15 years old, needs frequent repairs, uses R-22 refrigerant, or energy bills keep climbing despite maintenance.
Yes, new high-efficiency ACs can cut cooling costs by 20-40% while providing better humidity control and consistent comfort.
Proper sizing requires professional load calculations. Oversized units waste energy and don't dehumidify; undersized can't maintain comfort.
Commercial FAQs
Commercial HVAC FAQs
Yes, we service offices, retail stores, restaurants, warehouses, and all commercial properties throughout Northeast Ohio.
Absolutely. We work evenings, weekends, and off-hours to avoid disrupting operations. Emergency repairs are prioritized to restore comfort quickly.
Yes, we create customized maintenance agreements based on your equipment, usage, and budget, with priority service and predictable costs.
We prioritize commercial emergencies to minimize business disruption. 24/7 service with typical response within 2-4 hours.
Yes, we partner with property managers to maintain multiple properties efficiently, with centralized billing and priority response.
Commercial Refrigeration FAQs
Yes, we repair all commercial refrigeration equipment regardless of brand—walk-ins, reach-ins, prep tables, ice machines, and display cases.
Quarterly maintenance is recommended for most commercial refrigeration to prevent breakdowns, maintain efficiency, and ensure food safety compliance.
Yes, our maintenance and repairs ensure equipment meets health department temperature requirements, with documentation for inspections.
Yes, 24/7 emergency service for commercial refrigeration. We understand that equipment failure means lost inventory and revenue.
View Our Service Pass Membership DEAL
Join the Forquer Service Pass for $14.95/month—get two annual tune-ups, priority service, 15% off repairs, and no overtime fees. Keep your HVAC reliable year-round while saving money on every service call.
Hear Why Homeowners Trust Forquer
No UpSells
Only recommend what you actually need
Same-Day Service
Most repairs completed in the first visit
Upfront Pricing
Written estimates with no surprises
Repair-First
Fix when possible, replace only when necessary
29 Years Local
Family-owned and operated in Northeast Ohio since 1996
Respectful Services
Shoe covers, pet-aware, clean work left as it was found